On April 2-4, 2007, as part of its assistance to modernize Algeria's business environment in the context of Algeria's WTO accession, CLDP conducted a workshop in Algiers, Algeria on Universal Services in the Telecommunications Sector, in conjunction with the Autorite de Regulation de la Poste et des Telecommunications (ARPT). As a result of the workshop, mid-to-high level Algerian officials and private sector participants understood the core concepts surrounding the implementation of Algeria's legal framework for universal services, in light of best practices from other countries. Participants also learned about effective universal fund administration. The exchanges during the workshop resulted in the development of a road map of key issues that need to be addressed for universal services to become a reality in Algeria. The exchanges also led to the creation of an Algerian Telecommunications Working Group (composed of public sector officials and private sector participants). This Working Group will continue to work on the key issues identified in the road map.